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Streamlined interface optimizes virtual nursing workflows, delivering continuous and episodic care through unified platform with no additional investment required

NOBLESVILLE, Ind., July 10, 2025 /PRNewswire-PRWeb/ -- Collette Health, ranked #1 in the 2025 Best in KLAS Virtual Sitting & Nursing category, today announced significant enhancements to its virtual nursing platform that streamline clinical workflows and enable seamless transitions between virtual observation and consultation care. The enhanced interface delivers foundational workflows that can be tailored to each organization's specific needs, bringing on-demand clinical resources directly to the bedside with unprecedented efficiency.

"This enhanced platform represents the evolution of virtual nursing—moving beyond one-size-fits-all solutions to deliver configurable workflows that adapt to how healthcare teams actually work," said Holly Miller, CEO of Collette Health. "We've eliminated the friction points that slow down care delivery, enabling virtual nurses to engage with patients instantly while maintaining the seamless experience our customers expect."

Streamlined Workflows Enable Both Episodic and Continuous Care

The platform's enhanced interface supports both continuous observation and on-demand clinical consultations within a unified system. The capabilities are compatible with existing mobile carts, wall-mounted units, and in-room devices, allowing healthcare teams to:

• Deploy on-demand clinical resources: Virtual nurses can instantly connect with patients for admissions, discharge planning, education, or specialized consultations without requiring bedside staff to facilitate setup
• Enhance patient education: Advanced screen-sharing capabilities enable virtual nurses to walk patients through discharge instructions, educational materials, and documentation for more effective care delivery
• Enable seamless care transitions: Patients can move fluidly between observation and consultation modes based on clinical needs, with virtual nurses managing transitions remotely
• Streamline clinical workflows: Flexible patient onboarding adapts to different care scenarios while maintaining full EMR integration and documentation standards

Instead of managing multiple systems or requiring additional staff to facilitate virtual connections, everything happens within one interface. This operational efficiency directly impacts both staff satisfaction and patient outcomes.

No Additional Investment Required

These enhanced capabilities require no additional hardware, software licenses, or system integrations. The improvements are delivered through the same platform that currently powers virtual observation services across more than 170 hospitals and health systems.

One of the most powerful aspects of this enhancement is its simplicity—healthcare teams don't need new equipment, separate software, or different logins. These capabilities integrate seamlessly into existing workflows while dramatically expanding what virtual nursing teams can accomplish.

Addressing Critical Healthcare Staffing Challenges

The enhanced platform directly addresses staffing shortages by extending the reach and effectiveness of existing nursing teams. Virtual nurses can now manage a broader spectrum of patient interactions—from continuous safety observation to focused clinical consultations—without requiring additional bedside staff support.

This approach helps healthcare organizations optimize their workforce deployment while maintaining high-quality patient care standards. Implementations have demonstrated improved operational efficiency and enhanced job satisfaction among nursing staff who can focus their bedside time on tasks requiring physical presence.

About Collette Health

 transforms healthcare delivery with integrated virtual care solutions powered by human-centered AI. Ranked #1 in the 2025 Best in KLAS Virtual Sitting & Nursing category, Collette Health’s virtual nursing, patient observation, and workforce solutions improve patient safety and optimize clinical workflows through proactive interventions and meaningful interactions between patients, families, and care teams. Partnering with more than 170 hospitals and health systems, Collette Health clinical experts design, develop, and deploy virtual care programs that realize outcomes within the first 100 days. With more than 15 million observation hours to date, Collette Health’s proven platform prevents more than 100,000 falls per year, driving $3.5 billion in cost-savings through fall reduction, improved staff retention, and enhanced patient experience. Learn more at collettehealth.com or follow us on

Media Contact

Kate Karlsson, Collette Health, 1 7346643029, [email protected]

SOURCE Collette Health